How can I change my account email or phone number?

Yousra

Last Update 15 dagen geleden

You can easily change your mobile number in V.connct, but you can't change your Email address once you have logged in or signed in with it. 

If you need to update phone number associated with your V.connct account, follow these steps to make the changes:

1) Log in to Your Account
2) Navigate to Account Settings
  • Once logged in, click on your profile icon in the top right corner, then select "Edit Profile" from the menu.
3) Access Contact Information
  • Within the Account Settings, locate the "Account" section, where you’ll find your current email address and phone number listed.
4) Edit Your  Phone Number
  • Click on phone number, and change it.
5) Enter New Information
  • Replace the current email or phone number with your new information. Double-check for accuracy, then click "Save" to update.
To know more details, please refer to our article: "My account settings in V.connct 3" 
If you encounter any issues while updating your information, please reach out to our Support Team for assistance.

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